We ship worldwide.

We ship Monday through Friday, excluding select holidays. Once your order is processed and shipped out, we will notify you by email.

The following information is the estimated time frame you should receive your order after it has been shipped:

India : 4 - 7 business days

International: 10 - 15 business days

We do not accept returns or exchanges for any products unless they are received in a damaged or defective condition. All sales are final.

Personalized items are made to order; we are unable to accommodate refunds or exchanges to personalized pieces once your order has been submitted.

We do not offer refunds for any reason other than if the product is received in a damaged or defective condition. Refunds will only be provided in accordance with the terms outlined in the "Damaged or Defective Items" section below. Damaged or Defective Items:
If you receive a product that is damaged or defective, please contact our customer service team within [2] days of receiving your order. Provide detailed information about the damage or defect, including supporting photographic evidence. Our customer service team will assess the issue and provide further instructions regarding a replacement or refund. Replacement products will be sent based on availability, and refunds will be processed using the original payment method. Exceptions:
Custom-made or personalized items are not eligible for return, exchange, or refund unless they are received in a damaged or defective condition.
Any exceptions to this policy will be clearly stated on the product page or communicated to you at the time of purchase.

Orders cannot be canceled or modified once they have been placed.
Please review your order carefully before completing your purchase.

Deliveries to countries outside the India may incur duties, taxes, or charges that are not included in the total price displayed. To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.

An external, PCI-compliant payment gateway (PayPal, Stripe) handles all credit card payment transactions.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.

This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.

Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.

We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:

www.google.com/ads/preferences

www.adroll.com/about/privacy#optpolicy

www.networkadvertising.org/choices

You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.

The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.

Please note, the deactivation of cookies may impair the functionality of this website.

If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.

Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

[Dayal Poultry Appliances] reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By proceeding with your purchase, you acknowledge that you have read, understood, and agree to abide by the terms and conditions of our "No Return and Exchange, No Refund" policy.